Here are a few guidelines to help ensure you get the most out of your experience!
Please arrive 15 minutes prior to your scheduled appointment. This time allows for a brief consultation prior to your appointment to discuss your massage goals and ensures your massage will start as scheduled therefore getting the full service which you paid for and expect.
If arriving late for your appointment, we will start as soon as possible, but this will shorten the length of your service as running over your time will affect the next client's session. Payment for full service which you booked is expected.
Undress to YOUR comfort level. I can work around any clothing that makes you comfortable during your session. You will always be appropriately draped with a sheet to maintain your privacy and comfort level.
*Chair massages are done while clients are fully clothed.
If you must cancel or reschedule, please give at least a FULL 24 hours notice* via phone or text as a professional courtesy. Please do not email. A cancellation with less than 24 hours notice may result in a billed fee of half the cost of service booked, but will be addressed on a case by case basis. A "no show" will be billed for the full cost of the booked service, redemption of a gift certificate or one massage from your package. In order to rebook another session after a "no show," you will be required to pay in advance.
*120 minute massages as well as Saturday appointments require a FULL 48 hr. notice of cancellation.
*Payment is required at the time of booking for ALL Saturday appointments as well 120 minute massages. Please call to secure with a credit/debit card.
*Event and Corporate Chair Massages require 5 days cancellation.
Calls, texts, and emails will be returned between the hours of 8:30am - 5:30pm Mon-Sat only. I do not reply to any communication received outside of these hours. I will get back with you as soon as possible.
As a friendly reminder, please turn off your cell phone so the ringing or vibrating doesn't interrupt your session, however if you wish to have it available to answer, you may. This is YOUR time.
Take a deep breath. Relax. Enjoy your time!